Privacy Policy: Data Protection and Your Rights

Last updated: 17 September 2026

1. Introduction

Best Casinouk Gb ("we", "us", "our") operates the website located at best-casinouk-gb.com. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and related services.

By using best-casinouk-gb.com, you agree to the practices described in this policy. If you do not agree with any part of it, please discontinue use of the website.

2. Who We Are

For the purposes of applicable data protection law, including the UK GDPR and the Data Protection Act 2018, Best Casinouk Gb is the data controller for the personal data we process. You can contact us at any time at [email protected] with questions about this policy or your personal data.

3. What Data We Collect

We may collect and process the following categories of personal data:

• Identity data — your name, date of birth, and other information necessary to verify your identity and age.
• Contact data — your email address and other contact details you provide.
• Account data — your username, password, and account preferences.
• Transaction data — details of deposits, withdrawals, and gaming activity on your account.
• Technical data — your IP address, browser type, device information, and pages visited.
• Communication data — messages you send to us, including complaints and support requests.

We do not knowingly collect personal data from anyone under the age of 18. Age verification is a legal requirement, and accounts cannot be used without it.

4. Why We Process Your Data

We process personal data on the following legal bases:

• Performance of a contract — to provide you with an account and gaming services, including processing deposits and withdrawals and enforcing account limits you set.
• Legal obligation — to comply with our duties under the UK gambling regulatory framework, including age verification, anti-money laundering and counter-terrorist financing (AML/CTF) checks, know-your-customer (KYC) procedures, participation in national self-exclusion schemes, and affordability checks where required.
• Legitimate interests — to keep the website secure, prevent fraud, and improve our services.
• Consent — where you have given consent, for example for certain cookies or marketing communications. You may withdraw consent at any time.

We do not accept payments for gambling by credit card, whether directly or through an e-wallet funded by credit.

5. Cookies

Our website uses cookies and similar technologies to function properly, keep the site secure, and understand how it is used. Some cookies are strictly necessary and do not require consent. Other cookies — such as those used for analytics or marketing — are only set after you have given your consent.

You can manage or withdraw your cookie preferences at any time through the cookie settings available on best-casinouk-gb.com, or by adjusting your browser settings. Blocking strictly necessary cookies may affect the functionality of the website.

6. Sharing Your Data

We may share your personal data with:

• Regulators — including the Gambling Commission, where required by law.
• Verification providers — to confirm your identity, age, and, where applicable, financial risk information.
• Self-exclusion schemes — to enforce self-exclusion as required by our licence conditions.
• Payment providers — to process your deposits and withdrawals, subject to the restrictions described above.
• Professional advisers — such as lawyers and auditors, on a confidential basis.

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, including retaining records where required by law, such as gambling and AML record-keeping obligations. Once data is no longer needed, it is deleted or anonymised.

8. Your Rights

Under the UK GDPR, you have the following rights:

• The right to be informed about how your data is used (this policy).
• The right of access to your personal data.
• The right to rectification of inaccurate data.
• The right to erasure of your data, where no other legal basis for retention applies.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at writing any time, where processing is based on consent.
• The right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator.

Please note that some rights may be limited where we are under a legal obligation to retain or process certain data, for example for gambling regulatory or AML purposes.

To exercise any of your rights, contact us at [email protected]. We will respond within one month, as required by law.

9. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures are reviewed regularly and adjusted where necessary.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Significant changes will be highlighted on best-casinouk-gb.com or communicated to you directly where appropriate.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

[email protected]